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Privacy Policy

Last Updated: Feb 14, 2025

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1. Introduction

LP Agent (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DeFi automation service (“Service”).

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2. Information We Collect

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2.1 Information You Provide

  • Wallet Information: Public wallet addresses you connect to our Service
  • Transaction Data: Information about your DeFi transactions and positions
  • Communication Data: Messages sent through our support channels
  • Feedback: User feedback, surveys, and support requests

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2.2 Automatically Collected Information

  • Usage Data: How you interact with our Service, features used, time spent
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP addresses, access times, pages viewed, errors encountered
  • Blockchain Data: Publicly available on-chain transaction data
  • Analytics Data: Performance metrics and user behavior patterns

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2.3 Third-Party Information

  • Blockchain Networks: Public transaction data from Solana blockchain
  • DeFi Protocols: Position data from integrated protocols (e.g., Meteora)
  • Market Data: Cryptocurrency prices and market information from data providers

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3. How We Use Your Information

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3.1 Service Provision

  • Provide AI-powered liquidity management suggestions
  • Execute automated position management
  • Display portfolio analytics and performance metrics
  • Process transactions and manage positions
  • Provide customer support

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3.2 Service Improvement

  • Analyze usage patterns to improve our AI algorithms
  • Develop new features and enhance existing ones
  • Conduct research and analytics
  • Monitor and ensure Service security
  • Troubleshoot technical issues

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3.3 Communication

  • Send important Service updates and notifications
  • Respond to your inquiries and support requests
  • Provide educational content about DeFi and our Service
  • Send marketing communications (with your consent)
  • Comply with legal obligations and regulatory requirements
  • Detect and prevent fraud, abuse, and security threats
  • Enforce our Terms of Service
  • Protect our rights and the rights of our users

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4. Information Sharing and Disclosure

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4.1 We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

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4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support services
  • Payment processing
  • Security and fraud prevention
We may disclose your information when required by law or to:
  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Prevent fraud or security threats

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4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

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4.5 Blockchain Transparency

Important Note: Blockchain transactions are publicly visible. While we don’t directly share your personal information, your wallet addresses and transaction history are publicly available on the blockchain.

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5. Data Security

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5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:
  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Monitoring for security threats and vulnerabilities
  • Employee training on data protection

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5.2 Limitations

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

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6. Data Retention

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6.1 Retention Periods

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Transaction Data: Retained for legal and regulatory compliance requirements
  • Support Communications: Retained for customer service purposes
  • Analytics Data: May be retained in aggregated, anonymized form

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6.2 Deletion

You may request deletion of your personal information, subject to:
  • Legal and regulatory retention requirements
  • Legitimate business needs
  • Technical limitations of blockchain data

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7. Your Privacy Rights

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7.1 Access and Control

You have the right to:
  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent (where applicable)

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7.2 Communication Preferences

You can:
  • Opt out of marketing communications
  • Update your communication preferences
  • Unsubscribe from newsletters and promotional emails

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7.3 Exercising Your Rights

To exercise your privacy rights, contact us at privacy@lpagent.io. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

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8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

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9. Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

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10. Cookies and Tracking Technologies

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10.1 Types of Cookies

We use various types of cookies and similar technologies:
  • Essential Cookies: Necessary for Service functionality
  • Analytics Cookies: Help us understand Service usage
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for targeted advertising (with consent)
You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality. Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third parties. We encourage you to review their privacy policies.

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12. Geographic Restrictions

Important Notice: As stated in our Terms of Service, we restrict access from certain jurisdictions where cryptocurrency activities may be prohibited. Users are responsible for ensuring compliance with local laws regarding data privacy and cryptocurrency usage.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:
  • Posting the updated policy on our website
  • Sending email notifications (if you’ve provided an email address)
  • Displaying prominent notices in our Service
Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

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14. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at:

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15. Regulatory Compliance

We strive to comply with applicable data protection laws, including:
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Other applicable regional privacy laws

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16. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

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17. Effective Date

This Privacy Policy is effective as of the date listed at the top of this document.
Your Privacy Matters: We are committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns, please don’t hesitate to contact us.
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